We use theory of change methodologies to help partners model the theory
behind their programs.

Operational Research

Needs Assessment

Zerihun Associates partners with clients to conduct needs assessment to understand and identify the nature and scope of socio-economic problems and those most harmed by it. We use primary data and publicly available social indicators, surveys and censuses, and interviews to conduct our need assessments.

Design Assessment

Social programs or policies are introduced to meet a social need. Meeting that need usually requires more thought than finding and pressing a single magic button, or taking a pill. For policymakers, it requires identifying the reasons that are causing undesirable outcomes, and choosing a strategy from a large set of options to try to bring about different outcomes.

Zerihun Associates uses theory of change methodologies to help clients model the theory behind the program, presenting a plausible and feasible plan for improving the target social and economic condition. If the goals and assumptions are unreasonable, then there is little prospect that the program will be effective. Program theory assessment involves first articulating the program theory and then assessing how well the theory meets the target needs of the population targeted.

*A need assessment is essential because programs will be ineffective if the services are not properly designed to meet the need or if the need does not actually exist. *

Implementation Assessment

Once the program launched and meets on-the-ground realties the following questions raise:

1. Is the organization adequately staffed and trained?
2. Are responsibilities well assigned?
3. Are the intermediate tasks being completed on schedule?

We employ process evaluation, also known as implementation assessment to analyze the effectiveness of program operations, implementation, and service delivery.

Process Evaluations help us determine:

*Whether Services and goals are properly aligned. *Whether Services are delivered as intended to the appropriate recipients. *How well service delivery is organized. *The effectiveness of program management. *How efficiently program resources are used.